Harold "Hal" Sydney Geneen (January 22, 1910 – November 21, 1997), was an American businessman most famous for serving as president of the ITT Corporation.
Every company has two organizational structures: The formal one is written on the charts; the other is the everyday relationship of the men and women in the organization.
The best way to sell yourself to others is first to sell the others to yourself. Check yourself against this list of obstacles to a pleasing personality: interrupting others; sarcasm; vanity; being a poor listener; insincere flattery; finding fault; challenging others without good cause; giving unsolicited advice; complaining; attitude of superiority; envy of others' success; poor posture and dress.
Better a good decision quickly than the best decision too late.
The best way to inspire people to superior performance is to convince them by everything you do and by your everyday attitude that you are wholeheartedly supporting them.
A true leader has to have a genuine open-door policy so that his people are not afraid to approach him for any reason.
If you keep working you'll last longer. I'd hate to spend the rest of my life trying to outwit an 18-inch fish.
The highest art of professional management requires the literal ability to 'smell' a 'real fact' from all others.
You can't run a business or anything else on a theory.
It's better to take over and build upon an existing business than to start a new one.
Leadership cannot really be taught. It can only be learned.
In the business world, everyone is always working at legitimate cross purposes, governed by self interest.
It is much more difficult to measure non-performance than performance. Performance stands out like a ton of diamonds. Non-performance can almost always be explained away
You can know a person by the kind of desk he keeps. If the president of a company has a clean desk then it must be the executive vice president who is doing all the work.
In a good meeting there is a momentum that comes from the spontaneous exchange of fresh ideas and produces extraordinary results. That momentum depends on the freedom permitted the participants.
Business is many things, the least of which is the balance sheet. It is a fluid, ever changing, living thing, sometimes building to great peaks, sometimes falling to crumbled lumps.
I don't believe in just ordering people to do things. You have to sort of grab an oar and row with them.
The five essential entrepreneurial skills for success are concentration, discrimination, organization, innovation and communication.
It is much more difficult to measure nonperformance than performance.
Management must manage!
Management manages by making decisions and by seeing that those decisions are implemented.