Empathy is the most mysterious transaction that the human soul can have, and its accessible to all of us, but we have to give ourselves the opportunity to identify, to plunge ourselves in a story where we see the world from the bottom up or through anothers eyes or heart.
There's no chivalry in culture any more. Sometimes you meet someone who everyone says is polite and you're like, 'Wow,' but then it's like, 'Hang on, isn't everyone supposed to be polite?'