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When it comes to sports I am not particularly interested. Generally speaking, I look upon them as dangerous and tiring activities performed by people with whom I share nothing except the right to trial by jury.

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Ronald A. Heifetz

Conflict is the primary engine of creativity and innovation. People don't learn by staring into a mirror; people learn by encountering difference.

Creativity, Engine, Leadership, Mirrors, Primary
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Your behavior reflects your actual purposes.

Actual, Behavior, Purpose, Purposes, Reflects

But to practice leadership, you need to accept that you are in the business of generating chaos, confusion, and conflict

Accept, Confusion, Generating, Leadership, Needs, Practice

And leadership then is about mobilizing and engaging the people with the problem rather than trying to anesthetize them so you can go off and solve it on your own.

People, Problem, Solve, Trying

Values are shaped and refined by rubbing against real problems, and people interpret their problems according to the values they hold.

According, People, Problem, Real, Refined, Rubbing

Progress on problems is the measure of leadership; leaders mobilize people to face problems, and communities make progress on problems because leaders challenge them and help them to do so.

Community, Face, Help, Leadership, Measure, People
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