'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel. '. . . 'You have to open yourself up to be influenced'.
Before we even consider expanding Medicare, or another program based on its rates, we must reform our Medicare payment system so that it rewards value, not volume, and doesn't disadvantage states like Minnesota that provide high-quality care in an efficient way.