I have heard, Mr. Holmes, that you can see deeply into the manifold wickedness of the human heart.
Never forget a customer. Never let a customer forget you
The whole secret of freedom from anxiety over not having enough time lies not in working more hours, but in the proper planning of the hours.
Enthusiasm is by far the highest paid quality on earth, probably because it is one of the rarest; yet it is one of the most contagious.
Smile your best smile at everyone you see. Think about all the things you have to be thankful for. . . and smile. The world will smile with you.
The most important secret of salesmanship is to find out what the other fellow wants, then help him find the best way to get it
I no longer worry about being a brilliant conversationalist. I simply try to be a good listener. I notice that people who do that are usually welcome wherever they go
I was the walrus, but now I am John. . . and so my friends, you'll just have to carry on. The dream is over.
The outstanding event was the doing which I am still at. Don't pickle me awayas done.
There are a number of ways you can find out if a restaurant is good or not: just the way it looks can give you all these visual clues: is it well maintained? Is the décor slapdash or does it look like someone put some effort into it? The employees - do they look disgruntled or proud to be serving what they're serving. Even better, when you walk into a place you can look at the food.
Ours is not a problem of the intellect but of spiritual poverty. That is why we need a Savior.