Change the problem by changing your mind.
Make every detail perfect and limit the number of details to perfect.
The first complaint we hear from everyone is: 'Why would I want to join this stupid useless thing and know what my brother's eating for lunch?' But that really misses the point because Twitter is fundamentally recipient-controlled - you choose to listen and you choose to leave. But you also choose what to put down and what to share.
I spend 90% of my time with people who don't report to me, which also allows for serendipity, since I'm walking around the office all the time. You don't have to schedule serendipity. It just happens.
I was fascinated with jeans, because you can impress your life upon the jeans you wear. The way you sit imprints on the jeans.
I said a long time ago that Foursquare can make cities better. You have these augmented realities like Foursquare and Twitter and Facebook that provide these virtual nodes and instant feedback from anywhere, adding annotation around a physical places.
Twitter has been my life's work in many senses. It started with a fascination with cities and how they work, and what's going on in them right now.
I feel like they're different creatures, live and in the studio, but that's what makes it so interesting to me. If they didn't have any different shadings or colors, you might as well be a hologram or something.
I know that there are some people who are perpetually negative. I sincerely believe that if you want to fly with the eagles you cannot afford to walk with the turkeys. I will walk away from those people when they start to attack the vision.
Men cannot think like dogs. . . . [There exists] a sharp difference in the mental capacity of humans and canines. For example, a human who is given an intricate problem will spend all day trying to solve it, but a canine will have the sense to give up and do something else instead.
And so we plough along, as the fly said to the ox.