When someone comes to you to talk about a problem, if you move the conversation on to a discussion of potential solutions, you fuel their creative problem solving abilities on average by 20% - not to mention you make them feel better! You make them smarter and more empowered to tackle challenges.
A great man la an abstraction of some one excellence; but whoever fancies himself an abstraction of excellence, so far from being great, may be sure that he is a blockhead, equally ignorant of excellence or defect of himself or others.