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If anyone had been paying attention to the signs, they would have realized that air turns white when things are about to change, that paper cuts mean there's more to what's written on the page than meets the eye, and that birds are always out to protect you from things you don't see.

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James A. Champy

People get caught up in formulaic answers. When one doesn't work, they just go on to the next.

Answers, Caught, Goes On, People, Work
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Without ambition no conquests are made, and no business created. Ambition is the root of all achievement.

Ambition, Business, Conquests, Graduation, Root, Roots

People must know that their ideas will be listened to and, if they have merit, acted upon. If they do, it is possible to mobilize individual creativity on a very broad scale.

Creativity, Ideas, Listened, Mobilize, People

My engineering training taught me to be a systems thinker. I looked at companies as "systems" and saw work as a system of tasks - that needed to be reengineered. I was also focused on operations, getting things done and built. My engineering training taught me to be a pragmatist.

Done, Pragmatist, Saw, Taught, Thinker, Training

Most business leaders don't consider their own causality in the creation of problems. They fail to see that their company could have avoided breakdowns if they had acted differently. We tend to see problems as having been created by someone else or by the "economy". It's good to be a little introspective from time to time. Think about how your own behavior might have gotten your company into a problem, and how it may help to get you out.

Company, Differently, Helping, Leader, Problem, Thinking

We are a great capitalist society, that works most of the time. We do need to take better care of our people and fix the access, cost, and quality of healthcare. But we need to act intelligently. We needed the intervention of government to keep the economy from falling into an abyss, but we must now encourage the creation of business - not burden it.

Act, Cost, Economy, Fall, People, Quality
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