I stare at her. I've always known that it's impossible to argue with Belinda, not because she's particularly good at it, but because she's so bad at it- that there is no common ground to work from. She simply sees the world she wants to see it and no amount of logic can change her mind.
We should never pretend to know what we don't know, we should not feel ashamed to ask and learn from people below, and we should listen carefully to the views of the cadres at the lowest levels. Be a pupil before you become a teacher; learn from the cadres at the lower levels before you issue orders.