Savor what you are and not what everyone else wants you to be.
Well, I've ruffled a few feathers at all the institutions I've led. But I think that's part of leadership.
If Iraq and Afghanistan have taught us anything in recent history, it is the unpredictability of war and that these things are easier to get into than to get out of, and, frankly, the facile way in which too many people talk about, 'Well, let's just go attack them.
I think in the context of senior government positions, I think an anecdote of what I told President-Elect Barack Obama when we had our first meeting. And I said, "You don't know me. Can you trust me? Why do you think you can trust me?" and so on. But at the end, I said, "You can count on me to be loyal to you. I will not leak. I will keep my disagreements with you private. And if I cannot be loyal, I'll leave. " Loyalty means doing what you think is in the best interest of that person as well as the country.
Congress is best viewed from a distance—the farther the better—because up close, it is truly ugly. I saw most of Congress as uncivil, incompetent at fulfilling their basic constitutional responsibilities (such as timely appropriations), micromanagerial, parochial, hypocritical, egotistical, thin-skinned and prone to put self (and re-election) before country.
I fired a lot of senior people myself and I think the key, when you feel compelled to remove a senior official, is essentially to have all your ducks in a row at the beginning. Have everybody understand what the rationale was.
What I know concerns me. What I don't know concerns me even more. What people aren't telling me worries me the most.
I often look at women who wear great jeans and high heels and nice little T-shirts wandering around the city and I think, I should make more of an effort. I should look like that. But then I think, They can't be happy in those heels.
Jean [Kennedy Smith, JFK's sister] told me she thinks the whole sports angle has been overplayed, that politics was central to him. This nonsense that he only went into politics because his older brother Joe was killed is not true. He was determined he was going to be in politics, but he would have waited his turn.
I'd love to work on something that gets some type of critical respect. This business is sometimes so brutal - you work on something for months and really feel like the project is good and you're doing the best work you can, and then it just gets hammered by critics. It's such a bummer sometimes, because everything seems to build up to the release and a couple of bad reviews can make it seem like it was all a waste, which you know it wasn't.
I am amazed and thrilled and unbelievably proud about my team's performance.