That's the standard technique of privatization: defund, make sure things don't work, people get angry, you hand it over to private capital.
It's not 'natural' to speak well, eloquently, in an interesting, articulate way. People living in groups, families, communes say little - have few verbal means. Eloquence - thinking in words - is a byproduct of solitude, deracination, a heightened painful individuality. In groups, it's more natural to sing, to dance, to pray: given, rather than invented (individual) speech.