I say to the Occupy protesters - you're occupying the wrong place, you're protesting the wrong thing.
Zero defects is a super highway going down the tube.
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
Quality comes not from inspection, but from improvement of the production process.
It's not enough to do your best; you must know what to do & then do your best.
If you can't describe what you are doing as a process, you don't know what you're doing.
Put a good person in a bad system and the bad system wins, no contest.
You know you're a good leader when people follow you out of curiosity.
I had seen these transformations, people who had lost their will to live, coming back from their zombie states and radiating a new life force from their eyes.
I'm felt I was writing about love and desire and community and belonging and grief and a whole host of other issues. But race is never far from the surface.
As you think, you travel, and as you love, you attract. You are today where your thoughts have brought you; you will be tomorrow where your thoughts take you.