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Chip Conley Biography

Chip Conley (born October 31, 1960, in Orange, California) is an American hotelier, hospitality entrepreneur, author, and speaker. Conley is the founder of Joie de Vivre Hospitality, which he began in 1987 at age 26 and held the position of CEO for nearly 24 years. In 2010, after having created and managed 50 boutique hotels mostly in California, Conley sold his company to Geolo Capital. The last hotel concept he created for the company is The Epiphany in Palo Alto. Conley remains a private owner in many hotel properties and no longer has an operating role in the company.

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Chip Conley Quotes

I do interview senior candidates at the home office or many of our hotel or restaurant General Manager candidates. My two favorite questions are "Tell me about a failure in your career, what you learned from it, and how you've leveraged this lesson" and "All of us are misperceived at one time or another. What's the most common way you're misperceived in the workplace and why?" Both of these questions require a certain amount of self-awareness and a willingness to not give pat, normal answers that we offer experience in interviews.

Senior, Home, Two, Leveraged, Pat

Curiosity has. . . proven to be a great ingredient in resilience, a trait particularly valuable in an extended economic downturn. Resilient people aren't made of steel; they just provide themselves with more options, and those options come from a curious mind.

People, Curiosity, Resilience, Valuable

At the heart of great leadership is a curious mind, heart, and spirit.

Heart, Mind, Great Leadership, Leadership, Spirit

Those of us who have been lucky enough to experience a calling in our work have a certain faith and peace of mind that it's exactly when we're supposed to be doing.

Peace, Mind, Lucky, Exactly, Work

We rigidify our self-image to portray a certain identity to the world, which is one of the key impediments to authenticity.

Keys, Self, Identity, Rigidify, Impediments

Social scientists have found that the fastest way to feel happiness is to practice gratitude.

Gratitude, Practice, Joy, Way, Happiness

What one thing can you start counting today that will actually be meaningful in your life?

Counting, Meaningful, Start, Today

Many people do not distinguish between something that happens to them and their reaction to it. Yet it isn't the event or situation that holds the emotional charge; it's our beliefs that create our response.

Emotional, People, Events, Event, Holds

Every five years, I like to do a big birthday party. I had my 45th birthday with 75 friends in Marrakesh, Morocco.

Friends, Marrakesh, Morocco, Party, Years

When the world is in the midst of change, when adversity and opportunity are almost indistinguishable, this is the time for visionary leadership and when leaders need to look beyond the survival needs of those they're serving.

Adversity, Opportunity, Leader, Leaders, Serving, World

I don't know about you, but I've saved cards that old high school flames wrote me as well as those that employees have written me over the years. The power of genuine, customized appreciation will never lose its value, even in a gloomy economy. . . in fact, it's probably what we're all thirsty for in this desert of a depression.

Appreciation, Fact, Flames, School, Value

Great leaders help their people see how they can directly impact the company's objectives and their own personal goals.

Impact, People, Goal, Help, Objectives

When any of us thinks of ourselves as a role model - whether thats as a parent being observed by their kids or a leader under the microscope of their followers - it creates a natural stepping up of how we carry ourselves and what we expect from ourselves.

Kids, Microscope, Parent, Role Models, Stepping, Thinking

Maybe its time we get a toolbox that doesnt just count whats easily counted, the tangible in life, but actually counts what we most value, the things that are intangible.

Actually, Easily, Intangible, Tangible, Time, Toolbox

Younger people tend to associate happiness more with excitement and the future, while older people tend to associate happiness with peacefulness in the present.

Excitement, Happiness, Peace, People

As leaders, we understand that intangibles are important, but we don't have a clue how to measure them.

Clue, Inspiration, Intangibles, Leader, Leaders, Motivation

Feeling good about your life, but not expressing a heartfelt 'thank you,' is like wrapping a gift for someone and never giving it to them.

Giving, Feel Good, Feelings, Wrapping, Like

Make curiosity a wonder-ful habit.

Curiosity, Wonder, Habit, Make

Isn't it ironic that pay, perks, and benefits all cost your company at the bottom line, but authentic recognition, especially when it's most unexpected, costs very little and gives the most impressive return on investment?

Giving, Ironic, Littles, Gives, Recognition