Body is not all. Mind is not all. Spirit is not all. All three make the sense.
Absence of defects does not necessarily build business. . . Something more is required.
Eighty-five percent of the reasons for failure are deficiencies in the systems and process rather than the employee. The role of management is to change the process rather than badgering individuals to do better.
Quality comes not from inspection, but from improvement of the production process.
It's not enough to do your best; you must know what to do & then do your best.
If you can't describe what you are doing as a process, you don't know what you're doing.
Put a good person in a bad system and the bad system wins, no contest.
They must take me for a fool, or even worse, a lunatic. And no wonder ,for I am so intensely conscious of my misfortune and my misery is so overwhelming that I am powerless to resist it and am being turned into stone, devoid of all knowledge or feeling.
When writers stop believing in their own stories, readers tend to sense it.
Basically, I'm a really bad interviewer. I love meeting celebrities, but then I get a bit bored. Once you meet them you thing, 'really, what an ordinary person'.
I'd be ashamed to see a woman walking around with my name-label on her, address and railway station, like a wardrobe trunk.