From the beginning, I've stressed that home is something internal, invisible, portable, especially for those of us with roots in many physical places; we have to root ourselves in our passions, our values and our deepest friends. My home, I've always felt, lies in the songs and novels that I love, in the wife and mother that I'm never far away from, in the monastery to which I've been returning for 25 years.
What we're trying to do in conversational intelligence is not only define that trust continuum for people, not only helping them notice, which is so important, what's happening in them and others when distrust lives, but also how to bring people in trust. When they do, what happens, this part of our brain, the prefrontal cortex is loaded with wisdom, integrity, strategy, insights, empathy, foresight. It's beautiful. It's so designed for that, and often it's turned off because people don't have trust with each other.