When creating great experiences, it's not so much about doing what users expect. Instead, it's about creating a … - Jared Spool

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Quote of the day

When my shoes are killing me, I take a maxi pad and put it in the bottom of my shoe. It is better than any Dr. Scholl's insert. That fashion tip has saved me through some long nights.

Jared Spool

When creating great experiences, it's not so much about doing what users expect. Instead, it's about creating a design that clearly meets their needs at the instant they need it.

Creating, Design, Expect, Instant, Needs

Same Author Quotes

Good design, when done well, should be invisible.

Design, Done, Good, Invisible

Good design, when it’s done well, becomes invisible. It’s only when it’s done poorly that we notice it. Think of it like a room’s air conditioning. We only notice it when it’s too hot, too cold, making too much noise, or the unit is dripping on us. Yet, if the air conditioning is perfect, nobody say anything and we focus, instead, on the task at hand.

Air, Design, Done, Hands, Hot, Thinking

A design is intuitive when people just know what to do and they don’t have to go through any training to get there When a design is not intuitive, our attention moves away from what we’re trying to accomplish to how we can get the interface to accomplish what we want.

Attention, Design, Moves, Moving, People

Once you eliminate quality as a requirement, the entire design process becomes a whole lot easier.

Design Process, Easier, Entire, Quality, Requirement, Requirements

In all situations where bad design decisions were made, people lacked some information that would have helped them make the right decision.

Bad, Decision, Decisions, Design, Helped, People