Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most … - Howard Schultz

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When I saw for the first time by the Word of God that sickness was not the Will of God, everything in my nature rose up to defeat the will of the devil.

Howard Schultz

Customers don't always know what they want. The decline in coffee-drinking was due to the fact that most of the coffee people bought was stale and they weren't enjoying it. Once they tasted ours and experienced what we call "the third place". . . a gathering place between home and work where they were treated with respect. . they found we were filling a need they didn't know they had.

Coffee, Drinking, Educational, Home, Tasted, Treated

Same Author Quotes

I think we are living in a time where the consumer has lots of choices, whether it's coffee, newspapers or whatever it is. And there is parity in the market place, and as a result of that, the consumer is beginning to make decisions, not just on what things cost and the convenience of it.

Choices, Coffee, Decisions, Market, Thinking

The lifeblood of job creation in America is small business, but they can't get access to credit.

America, Creation, Credit, Jobs, Small

Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.

Ability, Effective, Leadership, Organization, Organizations, Two

The challenge of the retail business is the human condition.

Business, Challenge, Challenges, Human Condition, Retail

You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.

Achieve, Love, Passionate, Sacrifice