All over the world, I do business. I make great deals. I've made hundreds of millions of dollars against China. All over the world I make money and I build great things. Who's going to build a wall like me on the southern border? I built a great company.
The difference between listening and pretending to listen, I discovered, is enormous. One is fluid, the other is rigid. One is alive, the other is stuffed. Eventually, I found a radical way of thinking about listening. Real listening is a willingness to let the other person change you. When I’m willing to let them change me, something happens between us that’s more interesting than a pair of dueling monologues.