When you make something that everyone likes, it's very easy to say, "Well, I'll just repeat that. " Because that was easy. I have a formula. But creatively, it's not very interesting.
Those who enter to buy, support me. Those who come to flatter, please me. Those who complain, teach me how I may please others so that more will come. Those only hurt me who are displeased but do not complain. They refuse me permission to correct my errors and thus improve my service.