Explicit knowledge, conventionally delivered like pizza (neat boxes with toppings of concepts, theories, best practices and war stories), … - Richard Pascale

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I'll tell you why I like the cigarette business. It cost a penny to make. Sell it for a dollar. It's addictive. And there's a fantastic brand loyalty.

Richard Pascale

Explicit knowledge, conventionally delivered like pizza (neat boxes with toppings of concepts, theories, best practices and war stories), is consumed by the brain but not metabolized into action. The learning we call intuition, know-how and common sense gets into the blood stream through osmosis. It is shaped by social context.

Concepts, Conventionally, Knowledge, Learning, Theories, War

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People are much more likely to act their way into a new way of thinking, than think their way into a new way of acting.

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Leadership is making happen what wouldn't happen anyway and this always entails working at the edge of what is acceptable

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Nothing fails like success.

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The inherent preferences of organizations are clarity, certainty and perfection. The inherent nature of human relationships involves ambiguity, uncertainty, and imperfection. How one honors, balances, and integrates the needs of both is the real trick of feedback.

Balances, Educational, Inspirational, Needs, Real, Relationships

Corporations, in the name of efficiency, suppress variation by "getting all the ducks in line. "To optimize productivity, they evolve highly refined and internally consistent operating systems. Payoff - results - as long as the music lasts. But. . . all that streamlining and re-engineering limits diversity, suppresses self-organization. . . and curtails a bottom up emergent response to disruptive change.

Consistent, Efficiency, Knowledge, Learning, Names, Operating