You can make a lot of mistakes and still recover if you run an efficient operation. Or you … - Sam Walton

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Cultural legacies are powerful forces. They have deep roots and long lives. They persist, generation after generation, virtually intact, even as the economic and social and demographic conditions that spawned them have vanished, and they play such a role in directing attitudes and behavior that we cannot make sense of our world without them.

Sam Walton

You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient.

Running, Mistake, Brilliant, Business, Run

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There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

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You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

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Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

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The goal as a company is to have customer service that is not just the best, but legendary.

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Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

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