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'Crazy-busy' is a great armor, it's a great way for numbing. What a lot of us do is that we stay so busy, and so out in front of our life, that the truth of how we're feeling and what we really need can't catch up with us.

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Chip Heath

Mental simulation is not as good as actually doing something. But it's the next best thing. And the right kind of a story is a simulation.

Good, Kind, Mental, Next, Simulation, Stories
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The most basic way to get someone's attention is this: Break a pattern.

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The first problem of communication is getting people's attention.

Attention, Communication, People, Problem

Anger prepares us to fight and fear prepares us to flee.

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Lots of us have expertise in particular areas. Becoming an expert in something means that we become more and more fascinated by nuance and complexity. That's when the Curse of Knowledge kicks in, and we start to forget what it's like not to know what we know.

Experts, Kicks, Knowledge, Mean, Nuance, Start

Success emerges from the quality of the decisions we make and the quantity of luck we receive. We can't control luck. But we can control the way we make choices.

Choices, Decisions We Make, Luck, Quality, Receive, Way
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