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When I get on a plane, I don't want a laid-back pilot. I want a pilot who is a control freak, who is paying attention to every single detail of his job.

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Sam Walton

It's just paper - all I own is a pickup truck and a little Wal-Mart stock.

Financial, Littles, Paper, Pickup, Stock, Truck
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There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

Boss, Business, Chairman, Everybody, Inspirational, Money

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

Change, Encouraging, Front, One Time, Succeed

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

Motivational, Leadership, Educational, Boost, Personnel, Way

The goal as a company is to have customer service that is not just the best, but legendary.

Inspirational, Business, Loyal Customers, Goal, Legendary, Company

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

Inspirational, Stopping, Care, Communicate, Associates, Know
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