I had a dual role: designer and advocate.
I saw that e-mail was insidiously invading Phones 4u, so I banned it immediately.
Really good customer service will deliver sales. You are training salesmen to give the best possible advice and then to achieve the sale. People actually like you to ask for a sale because it shows you value their business.
People are much more important than superficial environments.
E-mails are the cancer of modern business.
I believe in workers rights when people are doing a good job.
Sometimes your worst competitors are the ones which are dying because they do stupid things.
It is better to learn early of the inevitable depths, for then sorrow and death can take their proper place in life, and one is not afraid.
I realized that every moment in all our lives - past, present, future, known, unknown, and unknowable - exist simultaneously, as though outside of what we know as time. I became aware that I already was everything I was trying to attain, and I believe that's true for everyone. All things that we perceive as positive, negative, good, or bad, are simply parts of the perfect, balanced Whole.
My first feature film was a movie called A Gunfight, with Kirk Douglas, Johnny Cash, Karen Black, Jane Alexander, Raf Vallone. . . It was shot in Santa Fe, Mexico, in 1970, and it was directed by Lamont Johnson. It was the first gig I did when I got to California from having done Hair in New York on Broadway for a year. It was a Western, though! But that film was not a successful release.
You lose with potential. You win with performance.