People need to understand: Businesses are going to make mistakes. They shouldn't be shot and hung every time. We should apologize for it. We should make up for it. My shareholders paid for it. No customer was hurt, which is critical to me. But I hurt my shareholders, and I wish I hadn't.
Stephen kissed me in the spring, Robin in the fall, But Colin only looked at me And never kissed at all. Stephen’s kiss was lost in jest, Robin’s lost in play, But the kiss in Colin’s eyes Haunts me night and day.