The lowest form of barbarism is smugly to berate someone for extending an act of kindness.
You need to be surrounded by good advisers, but you also need to trust your instinct.
People are not good at expressing their frustration. The best way to listen to the customer is through metrics.
I'm the kind of person that needs to think things through. But when I know what I want to do, I really know.
I fundamentally believe that people have a genuine desire to be positively engaged in the world around them.
I look up to a lot of people, but outside of my parents, I've never really had a mentor.
It takes time for people to get to know a cause or an organization.
Woman has this in common with angels, that suffering beings belong especially to her.
THE DEATH OF LEOPOLD GURSKY Leopold Gursky started dying on August 18, 1920. He died learning to walk. He died standing at the blackboard. And once, also, carrying a heavy tray. He died practicing a new way to sign his name. Opening a window. Washing his genitals in the bath. He died alone, because he was too embarrassed to phone anyone. Or he died thinking about Alma. Or when he chose not to.
I've known Don Mancini for 22 years. We're dear friends. I know his humor, I know his mind.
Ther's no great banquet but some fares ill.