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The one who plays this game the best is Iniesta: he knows exactly when to go forward and when to drop back. He picks the right moment to do everything: when to dribble, when to speed things up and when to slow things down. And I think that's the only thing that can't be taught or bought. You can learn how to shoot and how to control the ball, but being aware of everything that's happening out on the pitch - that's something you're either born with or you're not.

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Jack Welch

Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.

Important, Make, People, Take Time, Time
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We bring together the best ideas - turning the meetings of our top managers into intellectual orgies.

Ideas, Intellectual, Managers, Meetings, Service Culture

If you reward candor, you'll get it.

Candor, Ifs, Reward, Rewards

Celebrating creates an atmosphere of recognition and positive energy. Imagine a team winning the World Series without champagne spraying everywhere. And yet companies win all the time and let it go without so much as a high five. Work is too much a part of life not to recognize moments of achievement. Make a big deal out of them. If you don't, no one will.

Achievement, Companies, Team, Win, Winning

In every company, differentiation is never more important than it is in times of trouble, and that's the time when everyone tends to go to the well and equalize rather than differentiate.

Differentiate, Differentiation, Important, Time, Trouble

One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot.

Inspirational, Jobs, Manager, Smell, Somebody
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