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I have a small child. Being a parent takes a lot of time. People always ask me, "What movies have you watched lately?" I tell them, "Finding 'Nemo'. . . 'Shrek'.

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Susan Ward

Throw in something extra. Whether it's a coupon for a future discount, additional information on how to use the product, or a genuine smile, people love to get more than they thought they were getting. And don't think that a gesture has to be large to be effective.

Educational, Genuine, Large, People, Thinking, Throw
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Don't make promises unless you will keep them. Not planning to keep them. Will keep them. Reliability is one of the keys to any good relationship, and good customer service is no exception.

Educational, Good, Good Relationship, Keep, Keys, Make

Listen to your customers. Can the sales pitches and the product babble. Let your customer talk and show him that you are listening by making the appropriate responses, such as suggesting how to solve the problem.

Educational, Let, Listen, Listening, Problem, Solve

Be helpful - even if there's no immediate profit in it.

Educational, Helpful, Immediate, Inspirational, Profit

I am not sexually attracted to women. I would rather sleep with an ugly man than with a woman.

Men, Sleep, Ugly, Woman, Women

Lower prices are not service; they're just lower prices.

Educational, Lower, Prices, Service
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