True freedom doesn't lie in the maximization of choice, but, ironically, is most easily found in a life where there is little choice.
Windows '98 is so similar to Windows '95 because Apple hasn't invented anything worth copying since 1995.
Minimize the user's memory load by making objects, actions, and options visible. The user should not have to remember information from one part of the dialogue to another. Instructions for use of the system should be visible or easily retrievable whenever appropriate.
The best Web sites are better than Reality.
Developing fewer features allows you to conserve development resources and spend more time refining those features that users really need. Fewer features mean fewer things to confuse users, less risk of user errors, less description and documentation, and therefore simpler Help content. Removing any one feature automatically increases the usability of the remaining ones.
. . . the book is a manifesto to make the Web atone for the sins of computers and regain a level of simplicity that can put humanity at peace with its tools once again.
Users are not designers.
Look not for musk in a dog's kennel.
It is easy to love people in memory; the hard thing is to love them when they are there in front of you.
All successful employers are stalking men who will do the unusual, men who think, men who attract attention by performing more than is expected of them.
Even when I was wrong, I got my point across.