In the new workplace, with its emphasis on flexibility, teams and a strong customer orientation, this crucial set … - Daniel Goleman

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The only sure way of avoiding these evils [vanity and boasting] is never to speak of yourself at all. But when, historically, youare obliged to mention yourself, take care not to drop one single word that can directly or indirectly be construed as fishing for applause.

Daniel Goleman

In the new workplace, with its emphasis on flexibility, teams and a strong customer orientation, this crucial set of emotional competencies is becoming increasingly essential for excellence in every job in every part of the world.

Strong, Jobs, Team, Increasingly, Part, Workplace

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True compassion means not only feeling another's pain but also being moved to help relieve it.

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The best leaders don’t know just one style of leadership—they’re skilled at several, and have the flexibility to switch between styles as the circumstances dictate.

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Empathic, emotionally intelligent work environments have a good track record of increasing creativity, improving problem solving and raising productivity.

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If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.

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Teachers need to be comfortable talking about feelings. This is part of teaching emotional literacy - a set of skills we can all develop, including the ability to read, understand, and respond appropriately to one's own emotions and the emotions of others.

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