Ultimately, the only way to make good friends is to become a good friend yourself. Good people gather around other good people.
I had to pick myself up and get on with it, do it all over again, only even better this time.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
The goal as a company is to have customer service that is not just the best, but legendary.
Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
It matters little how much equipment we use; it matters much that we be masters of all we do use.
We succeed only as we identify in life, or in war, or in anything else, a single overriding objective, and make all other considerations bend to that one objective.
My father used to call me the laughing hyena.
Scandal begins when the police put a stop to it.