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I feel like it's my responsibility to honestly cover a lot of subjects in part because I have two little girls and I really want them when they grow up to have a voice.

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Tony Hsieh

I'd rather spend money on things that improve the customer experience than on marketing.

Customer Experience, Experience, Inspirational, Marketing, Things
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There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.

Difference, Inspiration, Motivation, Positivity, Takes, Values

Stop chasing the money and start chasing the passion.

Chasing, Money, Passion, Start, Success

Customer service shouldn't just be A department, it should be the entire company.

Department, Entire, Focus, Satisfaction, Service, Service Culture

The best businesses are really ones that can combine passion, profits, and purpose.

Best Business, Businesses, Passion, Purpose

Your personal core values define who you are, and a company's core values ultimately define the company's character and brand. For individuals, character is destiny. For organizations, culture is destiny.

Character, Culture, Destiny, Individuals, Organization, Values
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