Now that I've got the will of the people at my back, I'm going to start enforcing the one-question rule. That was three questions.
I had confidence that as long as we did our work well and were good to our customers, there would be no limit to us.
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.
Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.
The goal as a company is to have customer service that is not just the best, but legendary.
Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.
The wisdom of life consists in the elimination of non-essentials.
For the artist, fulfillment of self consists not in marching in the ranks of the liberators but in being entered in the roll of the Masters. The artist tends to find himself in the position of a deserter from his social group or, at best, one who collaborates, with secret reservations.
There is a universal, intelligent, life force that exists within everyone and everything. It resides within each one of use as a deep wisdom, an inner knowing. We can access this wonderful source of knowledge and wisdom through our intuition, an inner sense that tells us what feels right and true for us at any given moment.
I think when you've had success, publishers and reviewers and readers are willing to let you try something new if you've already proven yourself. They're excited about what you're doing, you have people interested in it, and actually waiting for it. It's empowering.