If I had inherited a fortune I should probably not have cast my lot with mathematics.
No one can make you serve customers well. That's because great service is a choice.
Honesty is telling the truth to ourselves and others. Integrity is living that truth.
Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
Customer service should not be a department, customer service is everyone's job.
As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
The bones of the skeleton which support the body can become the bars of the cage which imprison the spirit.
If we are to give our utmost effort and skill and enthusiasm, we must believe in ourselves, which means believing in our past and in our future, in our parents and in our children, in that particular blend of moral purpose and practical inventiveness which is the American character.
The overriding reason why we should take other people's cultures seriously is because God has taken ours seriously.
The beauty of the world, which is so soon to perish, has two edges, one of laughter, one of anguish, cutting the heart asunder.