There's no such thing as the very best. If you're doing your best, it's only because you haven't … - Ron Kaufman

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When Ronald Reagan spoke a thing aloud, he believed it forever and for always. By the time he started running for president, in 1976, he had already developed an unwavering and steadfast faith in the correctness of whatever came out of his mouth.

Ron Kaufman

There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.

Service Culture, Way, Doing Your Best, Found, Thing

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Industry jargon may not be a language your customer understands.

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Acting after being asked is compliance. Acting without being asked is kindness.

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When you see the need, take the action.

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Don't wait. Tomorrow may be too late to do the things you can today.

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You are as important as you make others feel.

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That the enthusiasm which characterizes youth should lift its parricide hands against freedom and science would be such a monstrous phenomenon as I cannot place among possible things in this age and country.

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I've learned to never expect or require performances that exceed the player's ability. If they just equal their ability, that's what you want.

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The journey of high honor lies not in smooth ways.

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Never give up on your dreams.

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