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Mailer's Law: A thing either gets better or it costs more to run it the way it was.

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Jeff Bezos

We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.

Business, Copies, See, Things, Watch, Watches
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Things never go smoothly.

Smoothly, Things

My view is there's no bad time to innovate.

Bad, Bad Times, Innovate, Time, View, Views

Life's too short to hang out with people who aren't resourceful.

Hang, Inspirational, Motivation, People, Resourceful

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

Experience, Inspirational, Inspiring, Motivational, Mouth, Tell

I wanted to project myself forward to age 80 and say, ‘OK, I’m looking back on my life. I want to minimise the number of regrets I have. ’ And I knew that when I was 80, I was not going to regret having tried this. I was not going to regret trying to participate in this thing called the Internet that I thought was going to be a really big deal. I knew that if I failed, I wouldn’t regret that. But I knew the one thing I might regret is not ever having tried. I knew that that would haunt me every day.

Age, Forward, Minimise, Numbers, Regret, Say
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