Profit in business comes from repeat customers
Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the customers right. And if customers are treated right, they'll come back.
What people in business think they know about the customer and market is likely to be more wrong than right. . . the customer rarely buys what the business thinks it sells him.
Know thyself. Know the customer. Innovate.
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.
Employees are the key to your success with customers. Treat them well!
The right measure is not how many customers you've got, but how closely you hold them.
The best investor is your customer.
If you don't know who your customer is, you don't know what quality is.
No one hangs up the phone until the customer buys or dies.
Customers must be delicately angled for at a safe distance - show yourself too much, and, like trout, they flashed away.
It's a growing trend. Viewers are our customers, but so are advertisers. And advertisers want different ways to reach our viewers.
Enthusiastic service providers create enthusiastic customers.
A brand not responding on Twitter is like hanging up the phone on customers. With millions watching.
The recipe for success. . . customers will get what they want, when they want it. . . you will see more revenue, greater brand loyalty, real relationships, and a competitive edge.
If you look at the great frauds of all time, Enron had that phantom trading floor. What Herbalife has is it has phantom or fictitious customers.
We provide food that customers love, day after day after day. People just want more of it.
In general, organizations are afraid to fire customers, no matter how unreasonable. This is a mistake. It's good for you.
Satisfy the deep subconscious needs of your customers - to feel important, to feel valued, respected and worthwhile
Original visions are often wrong. Companies have to morph as they learn what customers don't want.